ameliajcreations instagram  ameliajcreations facebook  ameliajcreate twitter  ameliajcreations pinterest      

Home » Terms & Conditions

Terms & Conditions

Processing time
The time I need to prepare an order for shipping varies. I ship most items out 1-3 days after the time you place your order.

Estimated shipping times
I'll do my best to meet these shipping estimates, but cannot guarantee them.

Europe: 2-5 business days
North America: 3-8 business days
Australia, New Zealand and Oceania: 3-8 business days
Asia Pacific: 4-10 business days

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns
I accept returns within 15 days of purchase.  To initiate a return, please email admin@ameliajcreations.com and include the following information:

Your name
The title of the piece
The date of purchase
The purchase price (please include a screenshot or photo of the receipt if applicable)
The reason for requesting a return
If the art arrived damaged, please include a photo of the damage.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Your refund will be processed when the return has been received.

Please email me with any questions or concerns about these terms and conditions.

Scroll to Top